The on line help is the means of presenting a consultable documentation on computer. It is used mainly to help to use a Logiciel or a Operating system, but it can also present information on any other subject. When a section of on line help is accessible easily since the functionality from a software which it relates to, it is called contextual assistance or contextual on line help .

Formats of on line help

The possible formats of posting of an on line help are the following:
  • Adobe Portable Document Format (pdf)
  • Hypertext Markup Language (HTML)
  • Microsoft Assistance Markup Language (MAML)
  • Microsoft WinHelp (.HLP)
  • Microsoft Compressed HTML Help (.CHM)
  • Microsoft Help 1.0 (format not maintained)
  • Microsoft Help 2.0 (format not maintained)
  • Mac OS X Help (.HELP)
  • Sun JavaHelp (.js)
  • FlashHelp
  • WebHelp
  • Oracle Help for Java
  • XML

Tools of design of an on line help

The software of design of an on line help is the following:

  • HTML Help Workshop
  • RoboHelp
  • WebWorks
  • MadCap Flare
  • Help And Manual
  • Doc.-To-Help
  • ArchiDoc .net
  • HTML Transit
  • Adobe Acrobat Writer
  • Software of design of sites HTML (Dreamweaver, WebExpert, etc)
  • etc

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