Korrigo

Acquisition and use of the chart KorriGo

The chart KorriGo is personal: the applicant must give his name, first name, birth date, as well as a photograph of identity, the birth date allowing to benefit from particular tariffs.

An anonymous chart is available, at the price of 5 euros. It does not allow the purchase of subscription, which is personal.

According to the means of displacement which it intends to use, the user downloads the necessary transport documents.

The user can reload his chart with the vending machines and in the usual sales outlets (tobacconists agents,…) ; the payment by direct debit is possible.

In the event of loss or of flight, the old chart is neutralized and a news (paying) is produced with the entirety of the data of old preserved by the computing system.

The validation of the chart must be renewed in the event of correspondence.

Startup and development of the services

Diffusion of the forms of billettic chart KorriGo

Since March 1st, 2006, the KorriGo chart is essential to use the Métro or the buses of Rennes, the only alternate one remaining the purchase of ticket “to the unit”.

Since the November 20th 2006, the notebook 10 voyages becomes a title “ Ganéo ”, of a value of 10,20 €, on the KorriGo chart, which allows of bénéfier of cheap rates certain hours: 0,80 € the voyage Sundays, bank holidays and between 21:00 and 5:00 in week; 0,90 € in week of 9:00 to 12:00

Beginning 2007, the title Compliss (to think of accessory ) allows a sliding scale tariff for families or groups lower than seven people; the reduction intervenes only starting from three people. One of the travellers must have charged the title on its chart and those which will bénéfieront reductions must have a Korrigo chart. This device requires the use of a button dedicated on the dater.

September 2007, the chart makes it possible to travel in the bus of the network Illenoo.

Extension of the network

Since October 2006, five lines of Train Regional express on the basis of Rennes are accessible with KorriGo, bound for Brohinière, Messac, Montreuil-on-Island, Retiers, Vitré.

“The Korrigo chart changes the practices of Of Rennes…”

During the month of March 2006, a score of testimonys of users were published by the daily newspaper Ouest-France in its page Vivre in Rennes . These testimonys raise the question of the progress brought ultimately by this innovation; they are however to relativize by the fact that they are only customers of the Star network (subway and bus) and not of the whole of the device envisaged with the local plan.

the clearest recrimination comes from the ex-subscribers to an annual or monthly chart; “large travellers”, they must validate the Korrigo chart with each rise, whereas it was enough for them to have their chart out of pocket before.
This constraint appears increased by the relative difficulty of the validation, which would be far from functioning of the first blow; what would often involve an additional deceleration of the rise of the travellers.
the possible monitoring their displacements opposes several of the witnesses.

Two other users seemed to see only these disadvantages at the point of planning to take again to them car. One month after its startup, the put question is well: “Korrigo Chart: where is progress? ” A user concludes while saying: “This chart will thus have possibly a future interest for the consumer, but it is especially intended for the moment to facilitate the work of the organisms in charge of public transport, without counterpart for the user. ”

However, another testimony is more moderated and thinks that it is about a progress once the new practices taken.

On their side, the travellers who did not use before tickets do not seem to be opposed by the use of the chart; moreover, contrary to what was announced, the notebooks of ten tickets are always marketed.

Practices of the controllers also…

The controllers had also sorrow to accept the system, at the point to put itself in strike. They were mainly dissatisfied:

of the degradation of the Work conditions related to the proper dissatisfaction with the users during control of the charts;
to be themselves followed to the trace by the LDP, more especially as an anonymous parameter setting had been preferred in other cities.

Their dissatisfaction will have cost them 52 warnings and 6 blames.

In October 2006, dividing the letters to the Editor with two dissatisfied, Daniel Delaveau, vice-president of Rennes-Metropolis delegated to displacements and transport, invites the users to regard the validation as a voluntary participation in the fight against the fraud like with the knowledge of the frequentation of the network. Thus according to him, it is necessary to regard the moderate fine (for people having a chart but without to have validated it) an incentive with this co-operation and not as the sanction of a form of fraud. It finishes by affirming the conformity of the system to the recommendations of CNIL.

Two days later of this intervention, an emanating mail of consumers' associations announces that a register of grievances was open in their room, in particular to support the suppression of the fine for not-validation (suppression which they asked vainly July at the time of a meeting with Daniel Delaveau).

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