E-government

the E-Government (known as also “ electronic government ”, “ e-gov ”, “ administration in line ” or “ E-administration ”) described the use of the Technologies Information and the Communication (TIC) by the public administrations in order to render the public services more accessible to the citizens and the companies and in order to improve the inner working of the State. It is not a question of the “traditional” government to which one would have added the Internet but of a radical process of change in the way in which the State works and communicates.

To render the public services more accessible

Advantages

to render the services available by Internet 7 days over 7,24 hours out of 24;
to extend their accessibility to new channels of access like the personal computer connected to Internet, the digital terminals in the public places, interactive television, the cellphone…;
to improve comfort of use (not of queues, more information, not need to move…)
to structure the services according to the needs for managed (intentions) and not according to the internal structure of the administration;
to offer new services personalized to the citizens and to the companies (for example calculation on line of the taxes, the follow-up of the administrative procedures in progress, consultation of its personal file, the sending by email of information overmeasure…);
to improve and accelerate the follow-up and the request handling;
to ensure larger Transparency and proactivity of the administration;
to offer better targeted information and more quickly;
to simplify the administrative procedures in particular by decreasing the number of forms and certificates to be filled;
to support a greater implication and participation of the citizens (E-citizenship);
to be used as example for the whole of the Economic agents and to incite them to adapt new technologies.

Risks

risk of digital divide by the exclusion of certain categories of the population (the least favoured classes, badly conspicuous people, elderly…)
lack of protection of the private life and data confidentiality
feared for safety of the transactions or the perreinity of the data
transfer of certain costs towards the citizen (purchase of the computer, connection Internet, printer…)
insufficiency of the infrastructures of communication and a cheap access to broad band
cultural barriers and lack of data-processing competences

To improve the inner working of the State

Computerization of the whole of the treatment on the level of the back-office;
to facilitate the communication, the information exchange and collaboration between administrations.

Very often the computerization of the procedures “paper” goes hand in hand with a complete recasting of these procedures. This is why, the E-Government ends in general to an in-depth reorganization of the State.

Covered fields

governmental Gates
Téléservice
Chart of electronic identity
E-justice
e-healthcare
E-learning
Law handicap

(...)

Other influences of the State on the use of new technologies of information

the Digital divide and E-inclusion (numerical inclusion)
regulation (in particular as regards telecommunications, safety of the E-business…)

E-government in various countries

E-Government in Belgium

Actors in France (alphabetically)

ADeP: Association for the Development of the E-Procedures
ARDESI: Regional office for the Development of the Company of Information
ARTESI: ARTESI-IDF Regional office of Information Technologies Ile-de-France
CDC the EEC: Deposit and consignment office European Electronic Confidence
DGME: Head office of the modernization of the State…
e-administration.fr: Solutions to extend the electronic administration to all the trades of the communities.
e-Citiz
eTEN : the European commission encourages the development of the projects of E-Government through a supplementary programme
JVS
Magnus
MGDIS
Sistec

(...)

See too

Internal bonds

the Internet in the European Union
Governorship of Internet in the European Union
Governorship of Internet
ADELE
Data model governmental

External bonds

World e-Gov Forum, site of the World forum of the Democracy and the Administration electronic
IDABC (Interoperable Delivery off European eGovernment Services to public Administrations, Businesses and Citizens), third phase of the European program IDA of services of E-Government.
E-forum, association which studies the needs for the European countries in E-governorship.
Internet Society, association of American right to international vocation created in 1991 by the pioneers of the Internet to promote and coordinate the development of the data-processing networks in the world.
e-administration.be, numerical administration with the service of the citizen and the communities
International symposium of the right of the electronic administration, organized by the University Paris I
e-administration.fr, solutions to extend the electronic administration to all the trades of the communities.

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