Club Internet is a subsidiary company of the group Neuf Cegetel.

Club Internet was created in October 1995 by the Groupe Lagardere, is one of oldest the suppliers of access to Internet French. It becomes the French subsidiary company of T-Online International AG in February 2000, activity Internet of Deutsche Telekom. In June 2006, Club Internet/T-Online France becomes a direct subsidiary company of the group Deutsche Telekom. Since July 2nd, 2007 Club Internet/T-Online France belongs to the Neuf Cegetel group. The mark could disappear with the profit from the mark Last nines, during 2008.

History

1995-1997 - Beginnings of Club Internet

Club Internet was launched on October 11th, 1995 by Arnaud Lagardere, Fabrice Sergent and Michel Béra within the Groupe Lagardere. In November 1995 Club Internet launches its first offer of month's subscription STN. It is then fixed at 77 Francs French, that is to say a little more than 11,5 Euro S (except cost of the communications), the best tariff of the market for an “open” service more that those proposed by the large competitors of the time such as AOL, CompuServe and Infonie.

In 1996, Club Internet is with the point of the development of the French Internet. The company launches:

  • service of information traffic in real-time, Sytadin;

  • the gate for the children, ID-CLIC;
  • the system of consultation of the E-mail S by telephone, LiveMail;
  • 1st video diffused on line in France.

In 1997, Club Internet invents what it calls the “personal media”. It is a gate personalized according to the centers of interest of the Net surfer.

1998-1999 - “the most open Club of planet”

In September 1998, Club Internet changes logo and the slogan “the most open Club of planet” appears. On this occasion, its first advertizing campaign signed Publicis Consultants and entitled “the Auto-da-fe” is launched. In same time it launches Pack Modem STN, including a modem at price broken as well as the subscription.

In January 1999, Club-Internet is regarded as the Fournisseur of access Internet French. This popularity is expressed in particular, during the festival of the Internet, in March 1999, where more than 5000 people its buildings visited.

In November 1999, Club Internet is among the very first suppliers of access to propose an offer ADSL with 512 kbit/s. Vis-a-vis the competition of the offers known as “free” (where one does not pay any more a subscription but only the communication), Club Internet invents fixed price Internet, including the telephone calls in addition to the subscription. This same month, Club Internet introduces in France the technology of the Micropaiement, exploited today by W-HA.

2000-2002 - Club-Internet becomes a subsidiary company of Deutsche Telekom

In February 2000, Club Internet is repurchased by T-Online International AG, activity Internet of Deutsche Telekom, and becomes its French subsidiary company. Two new strategic axes are defined: high banc, and services and contents.

In March 2000, Club Internet launches with Publicis Consultants an advertizing saga carried out by a great name of the cinema, Luc Besson.

In spring 2000, Club Internet launches the programme of development of consumer loyalty of the subscribers.

In October 2001, Club Internet carries out the first experiment of diffusion of television on Internet, with the exclusiveness in live in Star Academy.

In February 2002, Club Internet launches the 1st initiative of democratization of the Internet higher throughput to France with Pack Modem free High banc.

In October 2002, Club Internet launches the “Club High banc” which is the audio gate, video and multi-media (cinema, video games and music). This launching is accompanied by the LivePass, the first range of channels of television diffused on Internet in France (LCI, Eurosport, Teletoon, Pop MCA, MTV Live).

2003-2005 - “the Internet power You”

In 2003, Club Internet changes advertizing agency. Callegari Berville Grey sign the new logo, the publicity campaign “the Cube” and launches the slogan “the Internet power You”.

In May 2005, Club Internet extends its mail services unified to the mail services vocal, with Flashvox.

June 7th, 2005, Club Internet opens with a new trade and becomes telecommunications operator. International T-Online AG, after having revealed in November 2004 its new strategy of growth on the European market, announces the deployment of its own network and the launching of offers and innovating services, such as the Triple Play, by its fililale French Club Internet. For this reason, the company joined the one of the main actors of the market, Microsoft, by using its system named Microsoft TV, new in France. Within this framework, T-Online International AG decides to invest nearly a billion euros in the subsidiary companies Frenchwoman and Spanish.

2005-2007 - “You are in good company”

August 17th, 2005, Club Internet changes advertizing agency, DDB Paris. The new logo, nearer to that of T-Online and a new signature, “You are in good company”, appear.

November 3rd, 2005, Club Internet launches a service in concerts to the request. Robbie Williams was with the honor during 10 days. This same day, Club Internet carries out the sales launch of its own compatible network ADSL 2+ and VDSL 2 and becomes fully telecommunications operator. This date marks an important step in the history of the company which is from now on able to propose an offer " multi-play" of which it manages all the infrastructure.

November 7th, 2005, Club Internet proposes its first offer in total grouping called “option of phone line Club Internet”, it is invoiced 7 euros.

Since June 2006, Club Internet/T-Online France is a direct subsidiary company of the group Deutsche Telekom.

June 29th, 2006, Club Internet launches, ahead first, its offer Triple-play with the exclusive system Microsoft TV, for its former subscribers and lance the Clubinternet.box. In September 2006, the Triple-play becomes available for the whole of the market.

March 1st, 2007, Club Internet is officially put on sale by Deutsche Telekom. The favorite with the repurchase remains Neuf Cegetel for a price between 430 and 460 Million euros.

Since July 2007 - the era Neuf Cegetel

June 29th, 2007, Neuf Cegetel acquires after the green light of the commission of the French authorities of competition the company T-Online France (Club Internet) for the tidy sum of money of 465 million euros.

Mid-July 2007, Neuf Cegetel will largely decrease the capital of publicity of Club Internet in order to remelt it in the mark Last nines.

From here the third quarters 2007, Neuf Cegetel will propose with its Club Internet customers to migrate towards Last nines. Indeed Last nines hopes to reach 90% of the customers of Club Internet migrating towards Last nines in order to make disappear gradually the Club Internet mark and all to center on Last nines.

Some names and figures

Leaders

  • President: Marie-Christine Levet (December 2001 - July 2007), Fabrice Sergeant (1995-2001).
  • Managing director: Valéry Gerfaud (January 2006 - October 2007), Thu Co Duchemin
  • Chief technical officer: Pierre Derome (June 2002), Philippe Rouger
  • DSI: Claude Glacet, Alain Fortune, Denis Delayhe
  • Marketing director and Commercial: Patricia Delon (April 2006) Michel Mimran (October 2003 /2006), Morald Chibout (2002/2003), Bruno Breton (2000/2002), Thierry Roussel (1995/2000)
  • Directing of the gate: François Bocquet, Laurent Louët (1996/1998)
  • Directing of the Customer services: Olivier Lemoine (September 2006), Vincent Bernard, Didier Guerin (1996/2002).
  • Directing Administrative Financier: Marc-Antoine Sevray (2005,2006), Laetitia Legrix of the Direct Room…
  • of Human Resources: Fabienne Neidinger (November 2006), Virginia Adam, Cecile Vigneau, Philippe Besson, Courteous ARIANE of Viçose, Catherine Dutoya…

Evolution of the number of subscribers

  • 1997 : : 19000 subscribers
  • 1999: : 292000 subscribers
  • 2000: : 380000 subscribers (5th place)
  • 2001: : 700000 subscribers, of which: 200000 in access ADSL
  • 2002: : 1000000 registered customers
  • 2003: : 170000 subscribers ADSL
  • 2005: : 400000 subscribers ADSL
  • 2006: : 600000 subscribers ADSL
  • 2007: : 600000 subscribers ADSL

Publicity campaigns

1998: The auto-da-fe

It is the first advertizing campaign of Club Internet. It is signed Publicis Consultants. This countryside centers its message on the values of Internet in opposition to the darkest hours of our history by evoking the Nuit of crystal of 1938.

These strong images expressed the ambition of the mark: to make Internet a genuine tool of freedom to the service of the individual expression and creation|Fabrice Sergeant, P. - D.G of Club-Internet at the time.

This message was perceived by certain like pretentious, it was however sincere in its humanistic vision|Guillaume Granié, person in charge of the communication.

Resulting from the world of the edition and the press, we wanted to show that Internet was other thing that a problem of access: a sociocultural event|Bruno Breton.

The effect is immediate: Club-Internet, which gains in notoriety, passes from 300 subscriptions by day to: 2000 subscriptions/day.

  • Realizer: NIC Mathieu

the spot:

  • the auto-da-fe (making off)

2000: The saga Luc Besson

In March 2000, Club Internet launches with Publicis Consultants an advertizing saga carried out by Luc Besson on a music composed by Eric Serra. This saga, made up of six stories, puts in scene with humor and talent a type exceeded by Internet, with an aim of showing the opening of the provider to all the public ones, of developing the statute of subscriber and the creation of the chart of member Club-Internet.

Turned in 35mm, this production is estimated at 8 million frank French. It obtains exceptional results and makes it possible to the supplier of access to reach them: 700000 subscribers in June 2001.

spots:

  • the buddy
  • been engaged the
  • the mother
  • the cops
  • the monster
  • the shop

2001 - 2002: “Full is Beautiful”

spots:

  • parental control
  • the search engine
  • the carryforward of the minutes
  • a world parfait
    tous realized by Antoine Bardou-Jacquet
  • Little girl and David Douillet
    realized by Luc Besson
  • Key periods
    realized by Raynal Pellicer

Re-entry 2002: Launching of Pack Modem Free High banc

  • Launch date: August 31st, 2002

  • Agency: Leagas Delaney Paris Centers
  • Responsable advertiser: François Nightingale, Fabrice Gable
  • Responsables arranges: Dawn Duhamel, Virginia Demol and Thomas Fabre
  • Directing of creation: Pascal Gregoire
  • Originator-writer: Artistic Patrice Lord of the manor
  • Director: Olivier Goguet
  • Production company: The CAP
  • Realizer: Christian Lyngbye

spots:

  • the expectant mother
  • Marriage

2003: The Cube

  • Agency: Callegari Berville Grey

  • Responsible advertiser: Nicolas Wolikow
  • Responsables arranges: Joseph Lefebvre, Claire Lortholary and Agnès Mourgues
  • Directing of creation: AsCécile Tauleigne
  • Originator-writers: AsCécile Tauleigne and Christophe Pernaudet
  • Production company: At Jean
  • Realizer: Jean Dindinaud

spots:

  • the dolphin
  • the bottle
  • Pub cinema

2004: Uses of the High banc

  • Launch date: March 29th, 2004

  • Agency: Callegari Berville Grey
  • Directing of creation: Philippe Rouby and artistic Bernard Serf
  • Director: Eric Diratzouyan
  • Production company: U-Turn
  • Realizer: Michel Guimbard (Gold Lion in Cannes with Epson, Price Strategies with " Elf " , Effie Price with " Mapa ")
  • Formats: 25 and 20

the spot:

  • the butterflies

2005: Launching of the VOIP

  • Launch date: February 7th, 2005

  • Agency: Callegary Berville Grey
  • Production company: Wanda
  • Realizer: Arno Banished
  • Formats: 20 and 10

spots:

  • the girl with the long hair (20 '' )
  • the girl with the long hair (10 '' )

2005: “What has serves speed if there is not the assistance? ”

  • Launch date: April 1st, 2005

  • Agency: Callegari Berville Grey
  • Responsible advertiser: Michel Mimran and Laurence Venereau
  • Responsables arrange: Joseph Lefebvre and Agnès Mourgues
  • Production company: The Base Films
  • Realizer: François Néméta
  • Formats: 25 and 12

the spot:

  • the Grand Prix

2005: “Enter a world where all goes more quickly”

  • Agency: Callegari Berville Grey

  • Responsible advertiser: Michel Mimran and Laurence Venereau
  • Responsables arrange: Helene Bremont Guay, Corinne Assuerus and Pierre Berville
  • Realizer: Alexandre Coffre
  • Production company: Quad
  • Formats: 20 and 10

the spot:

  • the plane

2005: “You are in good company”

  • Launch date: August 17th, 2005

  • Responsible advertiser: Michel Mimran and Laurence Vénéreau
  • Responsables arrange: Jean-Christmas Perrin, Thomas Granger, Olivia Pasquier and Fabien Donnay
  • Planning Strategic: Gregoire Audidier
  • Directing of creation: Sylvain Thirache and Alexandre Herve
  • Originator-writer: Artistic Oliver Henry
  • Director: Laurent Chéhère
  • Production company: Partizan Midday-Midnight
  • Realizer: Doug Nichol
  • TV Producer: Florence Pottiee Sperry

spots:

  • the assistance
  • Enter a world where all goes more quickly
  • the factor
  • do not leave
  • Bip (audio)
  • the invoice (audio)

2006: Club-Internet

This new countryside promotes Club Internet power 3: Internet, TV, Telephony.

  • Title: Musical comedy, the invoice

  • Launch date: March 27th, 2006
  • Agency: Directing DDB Paris
  • of creation: Alexandre Herve and Sylvain Thirache
  • Originator-writer: Artistic Olivier Henry
  • Director: Laurent Chehere
  • Realizer: Steve Ayson

  • Title: In love ones, the double call, the maniac

  • Launch date: April 27th, 2006
  • Agency: DDB Paris
  • Responsible advertiser: Laurence Venereau
  • Responsables arranges: Jean-Christmas Perrin, Thomas Granger, Olivia Pasquier and Fabien Donnay
  • Directing of creation: Alexandre Herve and Sylvain Thirache
  • Originator-writer: Artistic Celine Landa
  • Director: Benjamin Marchal
  • Production company: Télécréateurs
  • Realizer: Tim Godsall
  • Sound: Quiet the cat

spots:

  • Launching of the offers of September 2006
  • VOD
  • Installation in residence
  • the maniac
  • in love
  • the double call
  • the professor
  • Musical comedy
  • the hotline
  • the invoice
  • Making off of Musical
  • Naid
  • 5 spots (of which " Video Store" , " VCR" and " Foot") realized by The Perlorian Brothers (production company: Télécréateurs, arranges DDB Paris) with Igor and Grichka Bogdanoff.

Offers of Club Internet

  • Low Flow : free fixed prices Internet STN
    • 0.02 €/min
    • 5:00 for 6 €
    • 15:00 for 10 €
    • 50 H for 15 €
    • 100 H for 25 €
  • Club Internet : fixed price ADSL 2+ (24M ATM) for 17,90 €/mois (hiring of the Clubinternet.box included)
  • Club Internet : fixed price ADSL 2+ (24M ATM) with unlimited telephone service (total grouping or partial) for 29,90 €/mois (hiring of the Clubinternet.box included)
  • Club Internet : fixed price ADSL 2+ (24M ATM) with unlimited telephone service (total grouping) and television with the request for 32,90 €/mois (hiring of the Clubinternet.box and the TV.box included)
The 3 preceding subscriptions envisaged (at least for the open contracts in 2007) an engagement over 12 months minimum, any cancellation giving place to a penalty of 100% of the remaining sums due with 15 days passage to 1 month for résiler without expenses in the event of rupture of service.

Services

Parameters of connection

low Subscribers flow:
  • Name of user or login : first part of the principal address e-mail Club Internet which is before @ the
  • Nom of user for a connection STN: clubint/ login
  • Numbers of connection to be used in STN: Free access 0860 07 70 77 /Fixed prices 0860 70 70 70

Subscribers high banc:

  • Name of user or login : login @clubadsl1
  • Waiter RTP (telephony on IP): rtp.voip.club-internet.fr
  • MGCP Customer name or Gateway name field: confidential telephony Ci ******

DNS:

  • Waiters DNS: 194.117.200.10/194.117.200.15
  • Waiters DNS: 194.117.200.11/194.117.200.16 (to avoid the assistance with navigation)

FlashMail

FlashMail is the customer of transport on line of Club Internet.
  • Address: http://flashmail.club-internet.fr

  • principal Address e-mail: login @club-internet.fr or login @club.fr
  • Waiter smtp of outgoing mail: mail.club-internet.fr
  • Waiter POP3 of entering mail: pop3.club-internet.fr
  • Waiter IMAP4: imap4.club-internet.fr
  • Waiter of newsgroup: news.club-internet.fr

FlashVox

FlashVox, created in May 2005, gathers all the telephone services of Club Internet. Thanks to this single interface in its kind, it is possible of:
  • To consult its vocal responder
  • To safeguard the text messages on its hard drive
  • To block the undesirable calls
  • To receive alarms by email or sms of a new message on the responder
  • to record its own voice announcement
  • to consult its telephone newspaper (received calls, in absence, emitted)

Television, exclusive system Microsoft TV

This service is based on the system Microsoft TV that Club Internet has of exclusiveness in France. It is visionnable via the TV.box.

Perso pages

  • Waiter of persos pages: perso-ftp.club-internet.fr or ftp.club.fr

External bonds

Official sites

  • Club Internet
  • Group NeufCegetel
  • Discussion forums
  • Blog of the Press service
  • NAID: Not Assistance to Net surfer in Difficulty
  • lesexperts.club-Internet Actus, zapping,…

Technical forum and of mutual aid

  • Technical Forum (Official)

Random links:Roger de Beaumont (the Bearded one) | Professional license | Michel Normandeau | Symphony n° 4 of Nielsen | Atchafalaya (river)

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